Orders may be returned to Kitchen Stuff Plus if deemed undeliverable due to addressing errors, refused at the point of delivery, or not picked up from their Canada Post location after a certain period of time. We will make three attempts to contact the purchaser.
If the purchaser does not respond within 5 business days following the receipt of the returned item, Kitchen Stuff Plus reserves the right to begin the refund process. We will provide a refund less shipping fees. All shipping fees (including any additional return shipping fees, as determined by Canada Post) will be deducted from the refund amount.
Some orders may be re-shipped, at our discretion.
All returned orders will be handled on a case-by-case basis.
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