We hope that customers love all of their purchases but know that is not always the case. As long as the item(s) are not used and are in their original packaging, you can make a web order return.
You can mail the order back to our Webstore within 30 days of receiving it and we will process a refund for you as soon as we receive it. You can ship it via any method you prefer, although most customers choose Canada Post regular mail as it is often the most affordable option and you are responsible for paying the shipping charges. If you choose this option, be sure to include your order number on the package so it can be easily identified once received.
Shipping address:
Kitchen Stuff Plus
1590 South Gateway Rd
Docks 2-8
Mississauga, ON
L4W 0A8
Please ensure that you connect our Customer Service team to advise them that you will be returning any item(s). They will ensure that our Ecommerce team is aware of the orders arrival.
Once received, our Ecommerce team will set the order up to be refunded. A refund will only be issued if your item(s) qualify under our standard return policy.